Hiyayo Terms of Service


Beijing Soul Hole Network Technology Co., Ltd. (hereinafter referred to as “Soul Hole”) hereby reminds you (user) that you should carefully read this User Agreement (hereinafter referred to as the “Agreement”) before registering as a user to ensure that you fully understand this Terms in the agreement. Please read carefully and choose to accept or not accept this agreement. You are not authorized to register, log in or use the services covered by this Agreement unless you accept all the terms of this Agreement. Your registration, login, use, etc. will be deemed acceptance of this Agreement and you agree to be bound by the terms of this Agreement.

This Agreement stipulates the rights and obligations of “Hiyayo” Software Services (hereinafter referred to as “Services”) between Soul Hole and the users. “User” means an individual who registers, logs in, or uses the Service. This Agreement may be updated at any time by Soul Hole. The updated terms of the Agreement will be replaced by the original terms and conditions without prior notice. Users can check the terms of the latest agreement on this website. After Soul Hole Technology modifies the terms of the agreement, if the user does not accept the revised terms, please stop using the services provided by Soul Hole immediately, and the user's continued use of the services provided by Soul Hole will be deemed to accept the revised agreement.

First, the account registration

1. Users need to register a “Hiyayo” account before using this service. The “Hiyayo” account should be registered with the mobile number. Please use the mobile number that has not been bound to the “Hiyayo” account and the “Hiyayo” account that has not been blocked by Soul Hole under this agreement. Deep holes can be changed according to user needs or product needs, without prior notice to the user.

2. In view of the binding registration method of “Hiyayo” account, you agree that Soul Hole will use the mobile phone number provided by you and/or automatically extract your mobile phone number and automatically extract your mobile device ID for registration. .

3. When users register and use the service, Deep Hole needs to collect personal information that can identify the user so that the deep hole can contact the user when necessary or provide a better user experience. The information collected by Soul Hole includes, but is not limited to, the user's name, gender, age, date of birth, ID number, address, school situation, company status, industry, hobbies, places that often appear, personal descriptions; The use of this information will be subject to the protection of the third user's personal privacy information.

Second, the service content

1. The specific content of this service is provided by Soul Hole according to the actual situation, including but not limited to authorized users to instant messaging, add friends, join the family, pay attention to others, and voice group chat through their account. Deep Hole can change the services it provides, and the content provided by Deep Hole may change at any time; users will receive deep notice about service changes.

2. The services provided by Soul Hole include free services and fee-based services. Users can purchase paid services by paying for them by paying a certain amount of local currency to purchase the virtual currency of the “Hiyayo” platform, gold coins, through Apple Pay and Google Pay or other “deep hole” platforms. According to the tariff standard published by Soul Hole, the fee-based service that the user wants to use is purchased in gold coins, thereby obtaining the right to use the fee-based service. For the fee-based service, Soul Hole will give the user a clear prompt before the user uses it. Only when the user confirms that he or she agrees to pay the fee according to the aforementioned payment method and completes the payment behavior, the user can use the fee-based service. The completion of the payment act is subject to the confirmation that the bank or third-party payment platform generates a “payment has been completed”.

Third, the user's personal privacy information protection

1. In the process of registering an account or using the service, the user may need to fill in or submit some necessary information, such as the identity information required by legal norms and regulatory norms (hereinafter referred to as “laws and regulations”). If the information submitted by the user is incomplete or does not comply with the laws and regulations, the user may not be able to use the service or be restricted in the process of using the service.

2. Personal privacy information refers to information related to the user's personal identity or personal privacy, such as the user's real name, ID number, mobile phone number, mobile device identification code, IP address, and user chat history. The non-personal private information refers to the basic record information that the user clearly and objectively reflects on the server side of the deep hole server, other general information outside the scope of personal privacy information, and the above-mentioned private information that the user agrees to disclose.

3. Respect for the privacy of the user's personal privacy information is a deep and consistent system. Deephole will take technical measures and other necessary measures to ensure the privacy of users' private information and prevent the disclosure of personal privacy information collected by the service. Lost. Remedial measures will be taken in a timely manner when the foregoing situation or deep hole is found to be possible in the event of the foregoing.

4. Soul Hole will not disclose or disclose the user's personal privacy information to any third party without the user's consent. Except for the following specific situations:

(1) Soul Hole provides the user's personal privacy information in accordance with the provisions of laws and regulations or the instructions of the competent authority;

(2) The leakage of any personal information caused by the user's notification of the user's password or sharing the registered account and password with others, or the disclosure of personal privacy information that is not caused by deep holes;

(3) The user discloses his or her personal information to a third party;

(4) The user and the Soul Hole and the cooperation unit publicly agree on the use of the user's personal privacy information, and Soul Hole thus discloses the user's personal privacy information to the partner;

(5) Any disclosure of personal privacy information due to hacking, computer virus intrusion and other force majeure events.

5. The user agrees that Soul Hole may use the user's personal privacy information in the following matters:

(1) Deep Hole sends important notices to users in a timely manner, such as software updates and changes to the terms of this Agreement;

(2) Auditing, data analysis and research within the deep hole to improve the products, services and communication with the users;

(3) According to the agreement, deep hole management, reviewing user information and handling measures;

(4) Other matters as required by applicable laws and regulations.

In addition to the above, Soul Hole does not use the user's personal information for any other purpose without the prior consent of the user.

6. Deep hole attaches great importance to the protection of personal privacy information of minors. Deep Hole will rely on the personal information provided by the user to determine if the user is a minor. Any minor under 18 years of age to register an account or use the service should obtain prior written consent from the parent or his legal guardian (hereinafter referred to as "guardian"). Except in accordance with the provisions of laws and regulations and the instructions of the authorities, Soul Hole will not use or disclose to any third party the chat records and other personal information of minors. Except for the exceptions stipulated in this Agreement, Soul Hole will not use or disclose the personal privacy information of minors to any third party without the prior consent of the guardian. Any user under the age of 18 may not download and use the online games provided by Deep Hole through Hiyayo Software.

7. The user confirms that the geographical location information is non-personal private information, and the user successfully registering the “Hiyayo” account is regarded as confirming the authorized geographical location of the deep hole extraction, disclosure and use of the user. The user's geographic location information will be used as one of the user's publicly available materials and will be disclosed to other users by Deep Hole.

8. In order to improve the technology and services of Soul Hole and provide users with a better service experience, Soul Hole may collect or use the third party to provide non-personal private information of users.

Fourth, the content specification

1. The content referred to in this article refers to any content created, uploaded, copied, published, and distributed by the user during the use of the service, including but not limited to registration information and authentication materials such as account avatar, name, user description, or text or voice. , pictures, videos, graphics, etc. send, reply or auto-reply messages and related link pages, as well as other content generated using the account or the service.

2. Users may not use the “Hiyayo” account or the Service to create, upload, copy, publish or disseminate content prohibited by the following laws, regulations and policies:

(1) against the basic principles established by the Constitution;

(2) Endangering national security, revealing state secrets, subverting state power, and undermining national unity;

(3) Damage to national honours and interests;

(4) Inciting ethnic hatred, ethnic discrimination, and undermining national unity;

(5) Destroying the national religious policy and promoting cults and feudal superstitions;

(6) Spreading rumors, disrupting social order and undermining social stability;

(7) spreading obscenity, pornography, gambling, violence, murder, terror or abetment;

(8) insulting or slandering others and infringing upon the lawful rights and interests of others;

(9) Failure to comply with the “seven bottom lines” required by the bottom line of laws and regulations, the bottom line of socialist systems, the bottom line of national interests, the bottom line of citizens' legal rights, the bottom line of social public order, the bottom line of morality, and the bottom line of information authenticity;

(10) Information containing other content prohibited by law or administrative regulations.

3. Users may not use the “Hiyayo” account or the Service to create, upload, copy, publish or disseminate the following content that interferes with the normal operation of “Hiyayo” and infringes the legitimate rights and interests of other users or third parties:

(1) contains any sexual or sexual cues;

(2) Containing content that is insulting, intimidating, or threatening;

(3) Containing harassment, junk advertisements, malicious information, and scam information;

(4) involving the privacy, personal information or information of others;

(5) Infringement of the legal rights of other people's reputation rights, portrait rights, intellectual property rights, trade secrets, etc.;

(6) Contains other information that interferes with the normal operation of the Service and infringes the content of the legitimate rights of other users or third parties.

Five, the use of rules

1. Any content transmitted or distributed by the User in or through the Service shall not be reflected or represented, nor shall it be deemed to reflect or represent the views, positions or policies of Soul Hole. Soul Hole shall not be responsible for this.

2. Users may not use the “Hiyayo” account or the service to perform the following actions:

(1) Submitting or publishing false information, or stealing other people's avatars or materials, impersonating or using the name of others;

(2) Enforce, induce other users to follow, click on the link page or share information;

(3) Fictional facts, concealing the truth to mislead or deceive others;

(4) Using a technical means to establish a false account in batches;

(5) Engage in any illegal or criminal activities using the “Hiyayo” account number or the Service;

(6) Produce or publish methods or tools related to the above acts, or operate or disseminate such methods or tools, whether or not they are for commercial purposes;

(7) Other violations of laws and regulations, infringement of the legitimate rights and interests of other users, interference with the normal operation of “Hiyayo” or the unauthorised authorization of Soul Hole.

3. The user shall be solely responsible for the authenticity, legality, harmlessness, accuracy and validity of the information transmitted by the “Hiyayo” account or the service, and any legal liability related to the information transmitted by the user shall be borne by the user. , has nothing to do with the deep hole. If damage is caused to Soul Hole or a third party, the user shall compensate according to law.

4. The services provided by Soul Hole may include advertisements, and the user agrees to display advertisements provided by Momo Technology and third-party suppliers and partners during the use. Except as expressly provided by laws and regulations, the user shall be responsible for the transactions conducted in accordance with the advertising information, and shall not be liable for any loss or damage suffered by the user due to the transaction according to the advertising information or the content provided by the aforementioned advertiser. .

VI. Virtual currency

1. Deep Hole will issue virtual currency, the gold coin, on the “Hiyayo” platform. Gold coins can be used to purchase value-added services on the MiSci platform, including but not limited to emoticons and membership services, and should not be used for any other purpose. The prices of these value-added services are all in gold coins. The specific price information will be determined by Soul Hole and displayed on the relevant service page.

2. The exchange ratio of gold coins and US dollars is 100:1. The exchange ratio will be changed by Soul Hole according to the operation situation at any time, and will be displayed on the relevant service page where the user purchases gold coins.

3. The user has opened the gold coin account by default, and can purchase and consume gold coins. Users can check the gold balance, purchase record and consumption record on the setting page. Gold coin related information will not be used as public information.

4. The user can recharge the gold coin account through the recharge method provided by Apple Pay and Google Pay. After the user purchases the relevant charging service using the gold coin, the related charging service can be given to other users.

5. The user confirms that once the gold coin is successfully recharged, it cannot be exchanged into legal tender under any circumstances except as expressly provided by laws and regulations, and cannot be transferred to others. Except as expressly provided by laws and regulations, Soul Hole will not refund the gold coin account after the recharge is completed.

6. The user confirms that the gold coin can only be used to purchase various value-added services on the “Hiyayo” platform. Under no circumstances should gold coins be traded with third parties other than Soul Hole, nor on third-party platforms other than the “Hiyayo” platform. If there is any loss caused by the user or the third party in violation of the foregoing agreement, Soul Hole will not bear any responsibility, and if Soul Hole has reason to suspect that the user's gold account or usage is cheating or abnormal, Soul Hole will reject the user. Payment is made using gold coins until relevant bans are taken as agreed in this Agreement.


7. The user confirms that, except as expressly provided by laws and regulations or as otherwise agreed in this Agreement, any fee-based service purchased by the user cannot be withdrawn for any reason (ie, returned to gold or legal tender) or exchanged for other services.

Seven, account management

1. The ownership of the “Hiyayo” account belongs to Soul Hole. After the user completes the application for registration, he or she will obtain the right to use the “Hiyayo” account. The right to use belongs only to the initial applicant, and it is forbidden to donate, borrow, rent, transfer or sell. Deep hole has the right to recycle the user's "Hiyayo" account due to business needs.

2. The user can change or delete the personal data, registration information and transmission content on the “Hiyayo” account, but it should be noted that deleting the relevant information will also delete the text and pictures stored by the user in the system. The user is responsible for this risk.

3. The user shall abide by the terms of this agreement and use the service correctly and appropriately. If the user violates any of the terms of this agreement, Soul Hole shall have the right to interrupt or terminate the default user “Hiyayo” according to the agreement after notifying the user. The account is available for service. At the same time, Deep Hole reserves the right to withdraw the "Hiyayo" account number and username at any time.

4. If the user does not log in after one year of registering the “Hiyayo” account, the user can withdraw the account after the user is notified, so as to avoid waste of resources, and the adverse consequences caused by the user are borne by the user.

Eight, data storage

1. Deep Hole is not responsible for the user's failure to delete or store related data in this service.

2. The deep hole can determine the maximum storage period of the data in the service according to the actual situation, and allocate the maximum storage space for the data on the server. Users can back up the relevant data in this service according to their own needs.

3. If the user stops using the service or the service is terminated, Deep Hole can permanently delete the user's data from the server. After the service is terminated or terminated, Soul Hole is not obligated to return any data to the user.

Nine, risk taking

1. The user understands and agrees that “Hiyayo” only provides users with a platform for information sharing, transmission and retrieval. Users must be responsible for all actions under their registered account, including any content transmitted by the user and any consequences arising therefrom. The User shall personally judge the content of “Hiyayo” and the Service and assume all risks arising from the use of the Content, including risks arising from the reliance on the correctness, completeness or usefulness of the Content. Deep holes cannot and will not be liable for any loss or damage caused by user actions. If the user finds that anyone violates this agreement or uses the service in other improper ways, please report or complain to Soul Hole immediately, and Soul Hole will handle it according to this agreement.

2. The User understands and agrees that due to business development needs, Soul Hole reserves the right to change, suspend, terminate or revoke all or part of the Service Content of the Service unilaterally, and the User shall bear this risk.

X. Intellectual Property Statement

1. In addition to the intellectual property rights involved in advertising in this service, the intellectual property rights provided by Soul Hole in the service (including but not limited to web pages, text, images, audio, video, graphics, etc.) are Deep Hole is owned, except that the user has legally obtained intellectual property rights to the content published by the user before using the Service.

2. Unless otherwise stated, the copyright, patent and other intellectual property rights of the software that Soul Hole relies on to provide this service are owned by Soul Hole.

3. The drawings, texts or their components involved in the service, as well as other deep hole signs and product and service names (hereinafter collectively referred to as “deep hole logos”), the copyright or trademark rights of which are owned by Soul Hole. The User shall not display or use or otherwise deal with the Deep Hole Logo in any manner without the prior written consent of Soul Hole, and shall not indicate to others that the User has the right to display, use, or otherwise act to deal with the Deep Hole Logo.

4. The intellectual property rights legally owned by the above and any other deep holes or related advertisers are protected by law. Users may not use or create derivative works in any form without the written permission of the Shenzhen Cave or the relevant advertisers.

XI. Legal responsibility

1. If Soul Hole discovers or receives reports from others or complains that the user violates this agreement, Soul Hole has the right to review and delete related content, including but not limited to user data and chat records, at any time without notice, depending on the circumstances. Penalties for violation of the account include, but are not limited to, warnings, account bans, device bans, and functional bans, and notify the user to process the results.

2. Users who have been banned due to violation of the user agreement will automatically resume the banned function after the expiration of the ban period. The banned user may submit an appeal to the relevant page of the Soul Hole website. Soul Hole will review the appeal and make a reasonable judgment on whether to decide whether to change the punishment.

3. The user understands and agrees that Soul Hole has the right to impose penalties on violations of relevant laws and regulations or the provisions of this Agreement in accordance with reasonable judgment, take appropriate legal action against any user who violates laws and regulations, and save relevant information to relevant departments in accordance with laws and regulations. Reports, etc., the user shall bear all legal liabilities arising therefrom.

4. The User understands and agrees that any claims, claims or losses claimed by any third party arising out of or arising out of the User's breach of this Agreement, including reasonable attorneys' fees, shall be paid by the User to Soul Hole and the Cooperative Company and the Affiliated Company. Protected from damage.

12. Force majeure and other excuses

1. The user understands and confirms that in the process of using the service, there may be risk factors such as force majeure, which may cause the service to be interrupted. Force majeure refers to objective events that cannot be foreseen, cannot be overcome, and cannot be avoided and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, plague epidemics and storms, and social events such as war, turmoil, government actions, etc. . In the above situation, Soul Hole will endeavor to cooperate with the relevant units in the first time to repair in time, but the losses caused to the users or third parties, the deep holes and the cooperation units are exempted from the law.

2. This service, like most Internet services, may be affected by various security issues, including but not limited to user reasons, network service quality, social environment and other factors. For example, other users use the user's information to cause real life. Harassment; other software downloaded or installed by users or other websites that are visited contain "Trojan Horse" and other viruses, which threaten the security of the user's computer information and data, which in turn affects the normal use of the service. Users should strengthen the information security and user information protection awareness, and pay attention to strengthen password protection to avoid loss and harassment.

3. The user understands and confirms that the service has service interruption or failure to meet user requirements due to force majeure, computer virus or hacker attack, system instability, user location, user shutdown, and any other technical, internet, or communication line reasons. The risk of this, resulting in any loss to the user or third party, does not assume any responsibility for the deep hole.

4. The User understands and confirms that there are misleading, deceptive, threatening, defamatory, offensive or illegal information, or anonymity against the rights of others, from any other person in the course of using the Service. Deep hole does not assume any responsibility for any loss of information or the accompanying act, and any loss caused by the user or third party.

5. The user understands and confirms that the deep hole needs to be repaired or maintained on the "Hiyayo" platform or related equipment on a regular or irregular basis. If such a situation causes the service to be interrupted within a reasonable time, the deep hole does not need to bear any responsibility for this. Responsibility, but the deep hole should be announced in advance.

6. According to the laws and regulations and this agreement, Soul Hole has the right to deal with illegal or breach of contract content. This right does not constitute a deep hole obligation or commitment. Deep hole cannot guarantee timely detection of illegal or breach of contract or corresponding treatment.

7. The user understands and confirms that Soul Hole does not bear any responsibility for the quality defects of the following products or services provided by Soul Hole to the user and any losses caused by them:

(1) Services provided by Deep Hole to users free of charge;

(2) Any product or service that Soul Hole presents to the user.

8. Under no circumstances shall Soul Hole be liable for any indirect, consequential, punitive, contingent, special or penalized damages, including loss of profits suffered by users using “mystery” or the Service. (Even if the deep hole has been told about the possibility of such losses). Although this Agreement may contain conflicting regulations, the full responsibility of Deep Hole to the User, regardless of the cause or behavior, shall not exceed the cost paid by the User to the Deep Hole for the services provided by the Deep Hole (if any) ).

XIII. Change, interruption or termination of service

1. In view of the particularity of the network service, the user agrees that Soul Hole reserves the right to change, discontinue or terminate some or all of the services (including fee-based services) at any time. Deep hole change, interruption or termination of services, the deep hole should notify the user before the change, interruption or termination, and should provide the affected users with equivalent alternative services; if the user is not willing to accept alternative services, if The user has already paid the gold coins to the deep hole. The deep hole shall be refunded to the user's gold coin account after deducting the corresponding gold coins according to the actual use of the service by the user.

2. In any of the following circumstances, Soul Hole reserves the right to change, discontinue or terminate the free service or fee-based service provided to the User without any liability to the User or any third party:

(1) According to the law, users should submit real information, and the personal data provided by the user is not true, or is inconsistent with the information at the time of registration and fails to provide reasonable proof;

(2) The user violates relevant laws and regulations or the agreement of this agreement;

(3) in accordance with the provisions of the law or the authority of the competent authority;

(4) For safety reasons or other necessary circumstances.

XIV. “City of the City” Service Description and Disclaimer

1. The Hiyayo “Tongcheng” function section is an activity information sharing platform (hereinafter referred to as “the platform”) that publishes information about the surrounding cultural activities of users based on geographic location.

2. All cultural activity information published by the platform, including but not limited to the geographical location of the event, are directly or indirectly from the cultural event organizer.

3. This platform publishes cultural activity information, which is intended to promote cultural activities and enrich the user's cultural life. Messages, comments, and other information posted by users of this platform on the “near activities” function section of this platform are published by users themselves. This platform is not responsible for the authenticity, accuracy, or timeliness and completeness of the above information.

4. If the organizer of the relevant cultural activities and/or the related rights subject believes that the publication of such cultural activities and infringes on their legitimate rights and interests, they may call 010-57495275. After verifying the supporting materials provided by the platform, the platform will perform the network according to law. The platform publisher's obligation to protect its legitimate rights and interests.

Fifteen, other

1. Soul Hole solemnly reminds users to pay attention to the terms of this agreement exempting deep hole liability and restricting user rights. Please read carefully and consider risk independently. Minors should read this agreement accompanied by a legal guardian.

2. The validity, interpretation and settlement of disputes of this Agreement shall apply to the laws of the People's Republic of China. If there is any dispute or dispute between the user and Soul Hole, it should first be settled through friendly negotiation. If the negotiation fails, the user agrees to submit the dispute or dispute to the people's court of jurisdiction with jurisdiction.

3. Nothing in this Agreement shall be valid for any reason or for no reason, and the remaining provisions shall remain in force and shall be binding on both parties.